CRM and business operations
A secure PHP and MySQL CRM that turns website enquiries into organised contacts, tasks, quotations, files, and follow-up work.
The challenge
A growing service business needed more than a contact form. Enquiries, follow-up, security records, quotations, and client history had to live in one controlled system without relying on a single all-powerful admin flag.
The build
Built a database-backed operations platform with granular roles and permissions, mandatory MFA for elevated access, protected uploads, enquiry-to-contact conversion, task tracking, quotations, Gmail import, and detailed audit trails.
Core capabilities
Granular role and permission model
TOTP multi-factor authentication
Inquiry, contact, task, file, and quotation workflows
Gmail read-only integration
Login, access, and audit logging
Secure installer and deployment checks
Practical outcome
→One place to manage leads and delivery work
→Sensitive dashboard actions enforced server-side
→Clear activity history for accountability and troubleshooting
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